current position: home>After-sales service

Zhejiang Geely Sales Center always adheres to the customer-oriented service concept, and strives to achieve a win-win approach with dealers. A scientific logistics distribution system has also been established in the middle, and a strong logistics network has been woven, which not only reflects efficient distribution capabilities, but also Reasonably compress distribution costs, in order to meet the marketing requirements of market segmentation, take customer satisfaction as the standard, actively explore the professional market, and have achieved ideal results every year, making a tremendous contribution to the realization of the company's grand goals.

+ Service Hotline: 0577-86621471

+ Fax: 0577-86622899

+ E-mail:

1. Under the normal storage, transportation, maintenance and use conditions of the customer, when the product cannot be used normally due to the manufacturing quality problems, three guarantees (warranty, return, replacement) service is provided.

2. When receiving quality information feedback, it will put forward treatment opinions within 24 hours, and rush to the scene within 100 hours to deal with the problem. After normal operation, analyze the reasons and clarify responsibilities.

3. Provide the necessary technical documents and product qualification certificates for products shipped from the factory.

4. Provide spare parts, spare parts and installation, commissioning, maintenance services and technical training for customer personnel in accordance with customer needs or agreements.

5. Large-scale engineering projects will organize production, testing, and inspection according to the requirements of the bidding documents, and cooperate with the customer on-site acceptance.

6. Strictly follow the IS09001 standard to organize the procurement of raw materials and components and the production and inspection of products. In the process of using the product, if the customer finds that the product cannot be used normally, he can immediately consult the after-sales service department of the marketing center, and explain in detail the model, specifications, use environment, fault conditions, purchase date and service requirements of the product used. After the after-sales service department puts forward the treatment suggestions, if it still can not be resolved, then decide to send someone or do other treatment.